Last updated: January 1, 2026
Hi there — welcome to Bopple Surgery (Tiaro Medical Centre) and Medical Cannabis Clinic. This Privacy Policy applies to our patients, website visitors, and anyone who interacts with our services online or in person.
This policy explains how we collect, use, store, and protect your personal information when you visit our website or engage with our clinic services.
When we refer to “we”, “us”, or “our”, we mean Bopple Surgery. When we refer to “you”, we mean any visitor, patient, or user of our website or services. When we refer to this “policy”, we are referring to this Privacy Policy.
The Type of Personal Information We Collect
We collect personal information that is reasonably necessary to provide you with medical care, operate our clinic, and communicate with you. The types of personal information we may collect include:
- Name and contact details (such as email address and phone number)
- Date of birth and identifying information
- Appointment and enquiry details
- Website enquiry submissions
- Communication records
- Any other information you voluntarily provide to us
Where required, we may also collect health information, which is handled in accordance with Australian privacy laws.
How We Collect Personal Information
We collect personal information in the following ways:
- When you contact us via our website, phone, email, or in person
- When you book or attend an appointment
- When you complete forms or submit enquiries
- Automatically through your use of our website (such as cookies and analytics)
How We Use Personal Information
We use your personal information to:
- Provide medical and healthcare services
- Manage appointments and patient records
- Communicate with you regarding your care
- Respond to enquiries and requests
- Improve our services and website functionality
- Meet legal, regulatory, and professional obligations
Your personal information is only used for purposes directly related to the services we provide.
When We Disclose Your Personal Information
We do not sell or trade your personal information.
Your information may be disclosed only where necessary, including:
- To healthcare professionals involved in your care
- To trusted service providers who assist us in operating our clinic (under confidentiality obligations)
- Where required or authorised by law
All disclosures are made in accordance with Australian privacy legislation.
How We Keep Your Personal Information Secure
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. This includes:
- Secure storage systems
- Restricted access to authorised personnel only
- Technical and administrative safeguards
Accessing and Correcting Your Personal Information
You have the right to request access to the personal information we hold about you and to request corrections if you believe the information is inaccurate, incomplete, or outdated.
To make a request, please contact us using the details provided below.
Marketing Communications
We may send you information related to our services only where you have consented to receive such communications. You can opt out at any time by following the unsubscribe instructions provided or by contacting us directly.
Cookies and Website Analytics
Our website may use cookies and analytics tools to improve user experience and monitor website performance. Cookies may collect information such as IP address, browser type, and pages visited.
You can manage or disable cookies through your browser settings; however, some website features may not function correctly if cookies are disabled.
How Long We Keep Your Information
We retain personal information only for as long as necessary to provide services and comply with legal, medical, and regulatory requirements.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. The most current version will always be available on our website.
How to Contact Us
If you have any questions about this Privacy Policy or how we manage your personal information, please contact us:
Bopple Surgery
📧 Email: reception@bopplesurgery.com.au
📍 Address: 48 Mayne St, Tiaro QLD 4650, Australia
Both personal information and personal data have the same meaning in the context of this Privacy Policy.